This course was designed to train ACE Apartment Managers on the active supervision of property maintenance, including knowledge of the service request process and the roles of personnel. It employs a variety of interactions such as dials, tabs, accordion slides, text entries, knowledge checks, and a final quiz to encourage active participation and aid learning transfer. As a result, managers were able to effectively oversee the process, make informed decisions, and hire quality technicians.

Tools Used: Articulate Storyline, Canva, WellSaid Labs

This course was designed to train Company X hiring managers to best prepare for and conduct successful interviews. Scenario-based learning helps make content more relevant to learners, promotes engagement, and is one way of utilizing adult learning principles to design immersive learning experiences. This course features a scenario as the assessment. As a result, interviewers were able to implement a streamlined set of best practices, and therefore, increase the quantity, quality, and satisfaction of new hires.

Tools Used: Articulate Storyline, Canva, WellSaid Labs

This course was built as part of a company-wide initiative to promote diversity, inclusion, and cultural competence in the workplace. Each month a learning resource such as this was sent out for employees to explore and discuss. Celebrating the unique traditions of geographically dispersed team members, among other year-long efforts, helped to increase employee sense of belonging, improve workplace climate, and foster more effective collaborative skills.

Tools Used: Articulate Rise, Canva